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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,304 topics in this forum

  1. [Solved] [PrestaShopDatabaseException] MySQL server has gone away after moving to VPS

    By J.Sahu,
    • 8 replies
    • 3,997 views

  2. Getting product customization values via webservice

    By samnorr,
    • 5 replies
    • 4,822 views

  3. Missed order no address

    By Jesse,   
    • 1 reply
    • 723 views

  4. Some modules does not use media server url. Why?

    By sitte,
    • 0 replies
    • 475 views

  5. Hide languages from Front End

    By alexis_gyf,   
    • 0 replies
    • 491 views

  6. Fail to send automatics email

    By toimata,
    • 5 replies
    • 1,659 views

  7. How to customise the product customisaton box

    By pixiechic1,
    • 1 reply
    • 386 views

  8. [SOLVED] Different email templates for different user groups

    By paranoiac,
    • 17 replies
    • 2,961 views

  9. Private message to customer

    By Radu,   
    • 5 replies
    • 4,182 views

  10. Front-end link to page where customer can delete his account

    By renier8,
    • 4 replies
    • 819 views

  11. Blank page BO after changing or upgrading (any) module 1.7.7.6

    By renezo,
    • 0 replies
    • 641 views

  12. Dashboard not loading

    By Snow9462,
    • 0 replies
    • 391 views

  13. How can i run class from Prestashop WebService

    By bogdan90i,   
    • 0 replies
    • 346 views

  14. Remove kpi-container from B.O. pages

    By DARKF3D3,
    • 15 replies
    • 5,861 views

  15. Errors occurred: Technical error: Unexpected response returned by server. Import stopped.

    By Presta_lover,
    • 3 replies
    • 6,884 views

  16. Unable to make a product online. SmartyException

    By kamal1969,   
    • 1 reply
    • 433 views

  17. Error HTTP 500

    By DominikPL,
    • 3 replies
    • 1,210 views

  18. Sending two emails on confirmed order

    By VaXo,
    • 2 replies
    • 404 views

  19. drop-down submenu - remove

    By renier8,
    • 4 replies
    • 644 views

  20. Firefox 91.0.2 - PS 1.6.1.24: cart stays empty and login not possible

    By ellenb4t,
    • 3 replies
    • 375 views

  21. Allow ordering out of stock combinations

    By Jurist,
    • 1 reply
    • 513 views

  22. Prestashop webservice keeps asking for authentication

    By mavitec,
    • 2 replies
    • 4,345 views

  23. Search bar doesn't work

    By EPIZONE,
    • 14 replies
    • 1,170 views

  24. Prestashop 1.7.5.0 can't select options from dropdown lists

    By Pappa e Cuccia,
    • 2 replies
    • 500 views

  25. custom text block disapearing

    By jonelsworth,
    • 2 replies
    • 464 views

  26. shop is not loading and showing the 5000 error

    By rahat,
    • 18 replies
    • 1,790 views

  27. Show button "add to card" in Listview - German: Button "In den Korb" in Listenansicht immer anzeigen

    By danielsaar,
    • 4 replies
    • 394 views

  28. <title> is being cut to 65 characters - how to change?

    By Yulia T.,
    • 5 replies
    • 635 views

  29. Use an inactive language in BO, any conflicts?

    By redrum,
    • 4 replies
    • 549 views

  30. Backorders in 1.7

    By willowtree,
    • 3 replies
    • 946 views

  31. Enable category description on mobile prestashop 1.7.7.1

    By Bernhard Becker,
    • 8 replies
    • 1,102 views

  32. BackOffice Error500 After accidental duplicate a module folder

    By Doublez,
    • 3 replies
    • 423 views

  33. How to fixed my header

    By KING MASSAMBA,
    • 3 replies
    • 766 views

  34. Change email address on store

    By Banagan,
    • 1 reply
    • 538 views

  35. Payment

    By duartte,
    • 1 reply
    • 410 views

  36. Expand all filters by default (faceted search in 1.7.7.6)

    By Atsiekratsie,
    • 2 replies
    • 771 views

  37. multiple combination products

    By Ponti17,
    • 0 replies
    • 381 views

  38. Import Address State ISO Code Issue

    By willowtree,
    • 0 replies
    • 317 views

  39. Error mapping : PrestaShopBundle\Entity\Tab

    By Uppo,
    • 22 replies
    • 9,576 views

  40. Attribute and Quantity/Stock Issue PS 1.6.x

    By bside2234,
    • 2 replies
    • 516 views

  41. SQL query to export categories tree

    By nick4share,
    • 0 replies
    • 673 views

  42. Configuring PS Back Office

    By Joe Germann,
    • 0 replies
    • 410 views

  43. PrestaShop was unable to login to Add-ons, please check your permissions and internet connection.

    By siemadis,
    • 1 reply
    • 1,148 views

  44. Possibility of reflecting at least the discounts on the invoice

    By Aitor123,
    • 2 replies
    • 350 views

  45. CSV import - Force all ID numbers - urgent question

    By Aurélio Pereira,
    • 0 replies
    • 409 views

  46. Horizontal navigation not working

    By tcc,
    • 0 replies
    • 302 views

  47. Category Description with html-tags?

    By rethus,
    • 9 replies
    • 5,041 views

  48. [HELP] Filter not work in search page and WANT DROP DOWN BOX in HOW MANY ITEMS PER PAGE and ADJUST QUANTITY IN BASKET

    By Ahmed Razib,
    • 2 replies
    • 426 views

  49. [SOLVED] Links on main page not clickable

    By kurisuti,   
    • 10 replies
    • 1,931 views

  50. Translation files PS 1.7

    By Tiago Couto,   
    • 8 replies
    • 17,323 views

  51. Invalid address #327 at line 444 in file classes/Address.php

    By soterios,   
    • 12 replies
    • 13,277 views

  52. I can not enable SSL on Prestashop 1.7

    By falken76,
    • 13 replies
    • 2,650 views

  53. Contact Form Automate Email Reply

    By nffcspw,   
    • 1 reply
    • 1,124 views

  54. Stock control for multiple products with the same reference

    By quayph,   
    • 6 replies
    • 2,616 views

  55. Checkout bug

    By Ourivesaria Ferreira,   
    • 0 replies
    • 397 views

  56. Problems with listing items

    By falken76,
    • 3 replies
    • 471 views

  57. Belarussin ruble (BYN)

    By anton,
    • 2 replies
    • 397 views

  58. prestashop 1.6 HTTP ERROR 500

    By Maczeta,
    • 1 reply
    • 611 views

  59. VAT number

    By Mr.Moon,   
    • 34 replies
    • 29,788 views

  60. Change wide colums in product page

    By linkin11,
    • 0 replies
    • 310 views

  61. [Solved] Create link to register page

    By paulormf,
    • 14 replies
    • 10,067 views

  62. total price on product page

    By lohenn,
    • 6 replies
    • 943 views

  63. Problem creating catalog of products

    By Raul Pimentel,
    • 14 replies
    • 1,114 views

  64. Loyalty system

    By blake04,
    • 1 reply
    • 443 views

  65. Skip address step on checkout

    By Javi Leps,
    • 5 replies
    • 1,983 views

  66. How to get the best performance

    By fmoreira86,
    • 11 replies
    • 7,386 views

  67. how to import impact on price with tax included in prestashop1.6 by using csv

    By sivaraman,
    • 5 replies
    • 1,946 views

  68. Fresh Install of version 1.7.7.5 | Some admin modules redirect to 404

    By tomfasano,
    • 9 replies
    • 944 views

  69. Prestashop cloud service exist?

    By ecarabantes,   
    • 0 replies
    • 349 views

  70. Order creation in the back office and automatic recovery of the variation with the reference of the product ?

    By djoo69,
    • 0 replies
    • 308 views

  71. Fatal error in module file PHP Fatal error: Call to undefined function

    By ilegales,
    • 3 replies
    • 1,563 views

  72. How to integrate SMS91 in PrestaShop for to get SMS for update

    By vinaypar0104,
    • 0 replies
    • 358 views

  73. Sincronizar Imagens Subcategorias com SAGE 50c - PRESTASHOP 1.7.7.5

    By Afonso Ramos,
    • 0 replies
    • 384 views

  74. Prestashop 1.6 : blockcart dropdown cart shows "no product" on category pages

    By Mily_Miles,   
    • 1 reply
    • 599 views

  75. Missing characters on the backoffice

    By Carlos Tecnomaia,
    • 7 replies
    • 974 views

  76. Products by row in related products

    By Philatelicos,
    • 9 replies
    • 1,426 views

  77. PayPal payment order problems

    By Iconbao,
    • 0 replies
    • 321 views

  78. [SOLVED] How can I edit the word "address" from address field

    By Ricardo1195,
    • 16 replies
    • 7,809 views

  79. No access to some categories in frontoffice

    By CMeier Software,
    • 3 replies
    • 975 views

  80. Payment methods blank at checkout. Cart stops at shipping method

    By SLeprechaun,
    • 4 replies
    • 629 views

  81. Linked Orders

    By sttaq,   
    • 9 replies
    • 8,884 views

  82. Linked Orders - How To Turn Off?

    By kalle@makewebo,
    • 18 replies
    • 5,380 views

  83. Prices doesn't calculate on admin

    By RobertoSV,   
    • 2 replies
    • 706 views

  84. Cannot connect to db: Link to database cannot be established: SQLSTATE[HY000] [1045]

    By AgnieszkaK,
    • 3 replies
    • 1,451 views

  85. No design in some backend pages like login/statistic controller PS 1.7.7.5 after upgrade

    By Jasinka,
    • 4 replies
    • 373 views

  86. Unable to open translations in backend PS 1.7.6.5

    By LucasV,   
    • 5 replies
    • 1,669 views

  87. Única sesión por usuario

    By Marvin.ING,
    • 0 replies
    • 351 views

  88. Make phone number in the Chekout form - step 2: address

    By toimata,   
    • 4 replies
    • 627 views

  89. Home page don't load when the slider image is active

    By SaraCastro,
    • 4 replies
    • 423 views

  90. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata,
    • 3 replies
    • 4,862 views

  91. [Solved] Manual canonical URL for specific products in shop with options activated

    By FlALo,
    • 0 replies
    • 3,421 views

  92. More than 1 combination dropdown box for products

    By dragon_sa,
    • 1 reply
    • 547 views

  93. Home page don't load when the slider image is active

    By SaraCastro,
    • 0 replies
    • 372 views

  94. Discount only for newsletter subscribers

    By stephenr,   
    • 17 replies
    • 7,185 views

  95. Site Speed

    By dozen2,
    • 6 replies
    • 13,536 views

  96. Error 503 Backend fetch failed in customer service page

    By giggiwolf,
    • 1 reply
    • 3,114 views

  97. Faceted Search completely ignores some (random) subcategories

    By TinoArts,
    • 1 reply
    • 1,210 views

  98. No H1 Tag On The Home Page

    By ianditch,
    • 11 replies
    • 2,921 views

  99. all icons missing

    By lohenn,
    • 2 replies
    • 399 views

  100. How to add Total weight of the order to shoppingcart?

    By jovo,
    • 3 replies
    • 538 views
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