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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,368 topics in this forum

  1. Validating customer names, address and phone

    By sttaq,   
    • 2 replies
    • 5,444 views

  2. Pages Configuration/module

    By Mia12345,
    • 2 replies
    • 427 views

  3. When I have more than 1000 items in promotions. The promo price is not displayed

    By noumea974,
    • 2 replies
    • 717 views

  4. Change websites on domain

    By Andy C,
    • 13 replies
    • 1,063 views

  5. Image settings for product

    By loler,
    • 2 replies
    • 739 views

  6. Product description and short description disappeared

    By flopes1974,
    • 23 replies
    • 5,024 views

  7. Prestashop 1.7 Subcategory images are diffrent sizes and have a white border

    By Valesa,
    • 3 replies
    • 469 views

  8. Google Search Console - Product Snippets

    By Craig Day,
    • 1 reply
    • 3,084 views

  9. Prestashop v8.0.2 - Product images not showing

    By skinnybloke,   
    • 3 replies
    • 749 views

  10. Prestashop 1.6.1.23 Backoffice Slow Problem Only

    By carlosqribeiro,   
    • 8 replies
    • 1,602 views

  11. Paypal module just stopped working, now it won't take my email address

    By falken76,
    • 1 reply
    • 546 views

  12. 1.7 Google Merchant Center (Duplicate ID and too many combinations)

    By Spreh,
    • 1 reply
    • 2,006 views

  13. Moving web hosts, backup help.

    By Layton,
    • 2 replies
    • 486 views

  14. Help with moving server please - cpanel to plesk

    By Layton,
    • 0 replies
    • 360 views

  15. enabled debug mode

    By Filippo Canetta,
    • 1 reply
    • 385 views

  16. Prestashop category twice?

    By By Sami,   
    • 1 reply
    • 535 views

  17. [SOLVED] PS1.7 Supplier_reference increase

    By DJPhill,
    • 1 reply
    • 617 views

  18. Links from google after changing URL scheme in BO

    By Nathalie W,   
    • 6 replies
    • 1,044 views

  19. 500 Server error when deleting catalog items. Unable to delete stock, only deactivate.

    By Layton,
    • 6 replies
    • 1,047 views

  20. Prestashop 1.7.8.8 why Home is aways checked when i add new product?

    By Essemme_Forniture,
    • 0 replies
    • 286 views

  21. Cannot access backend

    By Mr_Ambro,
    • 0 replies
    • 369 views

  22. Need to change Max Number of Chars in MPN field

    By Steveio,
    • 0 replies
    • 714 views

  23. Selective attributes with combinations?

    By Nathalie W,   
    • 1 reply
    • 586 views

  24. Creative Elements on Alysum Themes

    By wtd000,   
    • 3 replies
    • 2,899 views

  25. Problem with Products that are not available.

    By lukit,
    • 0 replies
    • 365 views

  26. Exchange rate live update using corn

    By Zaidan,   
    • 3 replies
    • 2,274 views

  27. Shipping tax not working

    By Stas_Z,
    • 0 replies
    • 366 views

  28. Sum of taxes wrong in the order summary // Suma de impuestos mal en resumen de pedidos

    By myhappyidea,
    • 0 replies
    • 309 views

  29. Combinations import - "Attribute(Position)" not working correctly

    By MKZ Industries,
    • 4 replies
    • 2,650 views

  30. Prestashop 1.7.7 Backoffice Orders Page Product Customization Display Problem

    By MEG Venture,
    • 1 reply
    • 549 views

  31. 404 error in modules tab

    By No4iqs,
    • 2 replies
    • 823 views

  32. Pos Static Blocks module don`t show blocks on config page

    By JoseHefSup,
    • 1 reply
    • 1,522 views

  33. Faceted search filter limit PS 1.7

    By bsdll,
    • 1 reply
    • 614 views

  34. Multishop: cannot find the physical location of files

    By YanK1973,
    • 1 reply
    • 495 views

  35. Error message in Prestashop (Lengow module)

    By sarah_,
    • 0 replies
    • 580 views

  36. The Quantity field of the product window has disappeared

    By dr7tbien,
    • 2 replies
    • 686 views

  37. PS Facebook reset configuration after hours

    By Olaf-Proviento,
    • 0 replies
    • 446 views

  38. Faceted search with duplicate values

    By Jose Julio Campos,
    • 0 replies
    • 544 views

  39. Product miniatures bug

    By jizino,
    • 1 reply
    • 799 views

  40. front pages layout mixed up

    By Frevab,
    • 1 reply
    • 793 views

  41. Problem – radio list – radio button selected

    By manjetesmorts,   
    • 1 reply
    • 1,009 views

  42. Order quantity must be a multiple of 6

    By pwo_krk,
    • 3 replies
    • 848 views

  43. Ajax issues on VPS

    By pdring1,
    • 0 replies
    • 478 views

  44. [SOLVED] Restrict Access to "My Account" only to Customers who made a purchase

    By bepot,   
    • 11 replies
    • 2,095 views

  45. Product page - View Larger stopped working

    By gzonebg,
    • 4 replies
    • 647 views

  46. New Install 500 Error after updating front page slider

    By faxboys,
    • 2 replies
    • 791 views

  47. Subscription/Recurring Products

    By user-240223-1,
    • 2 replies
    • 576 views

  48. Cannot access module manager or catalog

    By faxboys,
    • 1 reply
    • 570 views

  49. [SOLVED..partially] shipping cost: out of range behavior (always wrong)

    By simirome,
    • 4 replies
    • 860 views

  50. Error creating a product

    By Jose Mesquita,
    • 1 reply
    • 450 views

  51. FatalThrowableError: Return value of PrestaShop\Module\Ps_metrics\Helper\PrestaShopHelper::getTokenFromAdminLink() must be of the type string, null returned

    By Catarina123,
    • 1 reply
    • 848 views

  52. Prestashop 8.0.1 on Apache 2.4.54 behind reverse proxy Apache 2.4.54 gives Redirect Loop

    By ledorze,
    • 0 replies
    • 968 views

  53. How to flush Memcached using cronjob

    By Mathew Nwaneri,   
    • 1 reply
    • 2,706 views

  54. Error 503 on page 503 of the backoffice goods list after limiting to 1000 products/page

    By Mastery Gamer,
    • 0 replies
    • 557 views

  55. Backoffice products list page 503 error after setting limit to 1000 products/page

    By fra_000111,
    • 1 reply
    • 498 views

  56. More items per row - Problem

    By Hizakyx,
    • 10 replies
    • 7,853 views

  57. Imageslider not showing on mobile

    By flgatormike,
    • 13 replies
    • 3,365 views

  58. Mail alerts

    By Isabel Langdon,
    • 1 reply
    • 474 views

  59. Maintenance Mode - Error 403 Forbidden

    By anukku,
    • 5 replies
    • 5,979 views

  60. States don't update when changing country

    By Caro Amico,
    • 1 reply
    • 675 views

  61. Classic Theme or Paid theme ?

    By panosm9944,
    • 1 reply
    • 1,556 views

  62. Show Combination Price Impact On Product Page

    By Tomas LT,
    • 25 replies
    • 9,581 views

  63. Development workflow - merging dev / staging / live sites

    By l3msip,
    • 7 replies
    • 3,212 views

  64. how does the purchase of modules work?

    By Marcelo Rojas,
    • 2 replies
    • 631 views

  65. 1.7.8.8 Category Issues

    By Paulyboy,
    • 2 replies
    • 1,082 views

  66. Fatal Error: Class 'tools' Not Found In /config/config.inc.php On Line 80

    By mikkino,
    • 24 replies
    • 20,482 views

  67. Stylish category tab on homepage module not working correct

    By nickiphorosn,
    • 6 replies
    • 761 views

  68. New customers are created without groups

    By juanjico,
    • 0 replies
    • 458 views

  69. Order validation stopped working

    By Musterheld,
    • 2 replies
    • 812 views

  70. Bestellbestätigungsmail wird nicht gesendet

    By leadi,
    • 0 replies
    • 800 views

  71. the theme doesn´t exist. Prestashop 1.7

    By rezadri,   
    • 2 replies
    • 816 views

  72. How to color rows in backend order list

    By Lyah,
    • 5 replies
    • 1,446 views

  73. [abandonner pour un backup] Erreur du gestionnaire, Oups... une erreur inattendue semble s'être produite

    By Curieux74,
    • 0 replies
    • 751 views

  74. Unable module button doesn't work

    By Soheib,
    • 6 replies
    • 1,009 views

  75. Incorrect decreasing of products quantity from stock

    By charlie7,
    • 0 replies
    • 601 views

  76. Adding Extra Fee On Cart

    By bugrakorkmaz,   
    • 26 replies
    • 18,375 views

  77. Prestashop 1.7.8.1 Product image

    By juanv,
    • 2 replies
    • 808 views

  78. Prestashop 1.7.8 and MariaDB versions

    By teknashop,
    • 3 replies
    • 3,705 views

  79. Whole website loading twice on Category pages

    By Lee,   
    • 1 reply
    • 1,522 views

  80. Upgrade 1.7.8.8 the catalog links in the admin panel do not function

    By Eric Merlin,
    • 0 replies
    • 637 views

  81. Can't find "SortPagiBar" on my 1.6 PrestaShop

    By JacaJaca87,
    • 0 replies
    • 582 views

  82. Internal Server Error

    By globalm1,
    • 0 replies
    • 712 views

  83. How to import Bulk Product with Feature Attribute and their values?

    By akstheway,
    • 1 reply
    • 729 views

  84. ps_wirepayment icon missing on payment options at checkout

    By fra_000111,
    • 2 replies
    • 772 views

  85. [solved] Multistore blank page (ContextErrorException)

    By AJ1234,   
    • 3 replies
    • 2,223 views

  86. There are two different VAT prices displayed ?

    By wxanl,   
    • 8 replies
    • 2,059 views

  87. How do you enbale Gzip compression on Prestashop 1.7?

    By falken76,
    • 1 reply
    • 2,152 views

  88. no cart button with products combinations

    By louis323,
    • 1 reply
    • 671 views

  89. Augmentation des prix sur un groupe de clients

    By dairmarket,
    • 0 replies
    • 573 views

  90. Question about change email sender address?

    By uvip,
    • 7 replies
    • 1,869 views

  91. Can not Changing order status after uppdat php 7.4 Upddate Prestshop 1.7.8.8

    By AHMED AL-KHALIDI,
    • 0 replies
    • 640 views

  92. Lastname Optional

    By fioxx,
    • 4 replies
    • 1,839 views

  93. How do I hide traffic sources from the botom of order details page

    By Archer285,
    • 0 replies
    • 740 views

  94. Not saving 'Private order note' on admin/order page.

    By gray,
    • 5 replies
    • 1,051 views

  95. Fatal error: Uncaught Error: Access to undeclared static property

    By nicktrick92,
    • 3 replies
    • 5,393 views

  96. Product is adding to cart only when page is loaded more than one time

    By fra_000111,   
    • 3 replies
    • 996 views

  97. Friendly URL's not working Prestashop 1.7.8.7

    By JAESE,
    • 11 replies
    • 6,041 views

  98. How to upload webp files

    By Thommen,
    • 28 replies
    • 23,156 views

  99. Content pages not working

    By ----,
    • 0 replies
    • 622 views

  100. Carrier/Delivery not showing up

    By mattgoody,
    • 24 replies
    • 34,511 views
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