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ojt · April 12, 2014

In Multi store mode this has happened since upgrade, I can not add products or get categories working

webdev0008 · April 12, 2014

Hi

I think you get some javascript errors.Check your browser console for finding out the errors.

NemoPS · April 12, 2014

Specifically, check the network tab of the console and see if you get a response from the various calls to adminproducts. If not, enable error reporting as described in my signature and see if you get something that way

ojt · April 12, 2014

Specifically, check the network tab of the console and see if you get a response from the various calls to adminproducts. If not, enable error reporting as described in my signature and see if you get something that way

Thanks for your comments however I am not to sure about where to check this, or how to make the calls. I am new to Prestashop I opened the file defines.inc.php and changed the setting to true, that has not given me any error messages, I can not save a product as I can not get it into a category or even open the association tab due to the error Confirmation Message as earlier described.

Edited April 12, 2014 by ojt (see edit history)

vekia · April 12, 2014

press ctrl+shift+j

then reload page

you will see there several requests, if some of them are red, paste console log (only red errors) here

ojt · April 12, 2014

press ctrl+shift+j

then reload page

you will see there several requests, if some of them are red, paste console log (only red errors) here

No error messages just the original one.

do I press the ctrl+shift+j when the message appears, clear the message and do it or go to a new window?

webdev0008 · April 12, 2014

Hi

use google chrome. press ctrl+shift+j it open the console, after this reload the page and you see the some error message in red in console. please see attach file.

ojt · April 12, 2014

Here is the errors

POST http://www.ojt.co.nz/shop/admin123/index.php?controller=AdminProducts&token…4&id_product=0&action=Associations&updateproduct&ajax=1&rand=1397340606905 500 (Internal Server Error) jquery-1.11.0.min.js:4

POST http://www.ojt.co.nz/shop/admin123/index.php?controller=AdminProducts&token…4&id_product=0&action=Associations&updateproduct&ajax=1&rand=1397340611654 500 (Internal Server Error) jquery-1.11.0.min.js:4

POST http://www.ojt.co.nz/shop/admin123/index.php?controller=AdminProducts&token…4&id_product=0&action=Associations&updateproduct&ajax=1&rand=1397340620658 500 (Internal Server Error) jquery-1.11.0.min.js:4

vekia · April 13, 2014

turn on error reporting in your store, then do the same think.

click on link in your console

then open "response" tab (you will see it on the right hand side)

what you see there?

ojt · April 14, 2014

turn on error reporting in your store, then do the same think.

click on link in your console

then open "response" tab (you will see it on the right hand side)

what you see there?

<style>

#psException{font-family: Verdana; font-size: 14px}

#psException h2{color: #F20000}

#psException p{padding-left: 20px}

#psException ul li{margin-bottom: 10px}

#psException a{font-size: 12px; color: #000000}

#psException .psTrace, #psException .psArgs{display: none}

#psException pre{border: 1px solid #236B04; background-color: #EAFEE1; padding: 5px; font-family: Courier; width: 99%; overflow-x: auto; margin-bottom: 30px;}

#psException .psArgs pre{background-color: #F1FDFE;}

#psException pre .selected{color: #F20000; font-weight: bold;}

</style><div id="psException"><h2>[PrestaShopException]</h2><p><b>Root category must be an integer value</b><br /><i>at line </i><b>125</b><i> in file </i><b>classes/helper/HelperTreeCategories.php</b></p><div class="psTrace" id="psTrace_" style="display: block"><pre>119. }

120.

121. public function setRootCategory($value)

122. {

123. if (!Validate::isInt($value))

<span class="selected">124. throw new PrestaShopException('Root category must be an integer value');

</span>125.

126. $this->_root_category = $value;

127. return $this;

128. }

129.

</pre></div><ul><li><b>HelperTreeCategoriesCore->setRootCategory</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_0').style.display = (document.getElementById('psTrace_0').style.display != 'block') ? 'block' : 'none'; return false">[line 2987 - controllers/admin/AdminProductsController.php]</a> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psArgs_0').style.display = (document.getElementById('psArgs_0').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_0" ><pre>2981. $categories[] = $key;

2982.

2983. $tree = new HelperTreeCategories('associated-categories-tree', 'Associated categories');

2984. $tree->setTemplate('tree_associated_categories.tpl')

2985. ->setHeaderTemplate('tree_associated_header.tpl')

<span class="selected">2986. ->setRootCategory($root->id)

</span>2987. ->setUseCheckBox(true)

2988. ->setUseSearch(true)

2989. ->setSelectedCategories($categories);

2990.

2991. $data->assign(array('default_category' => $default_category,

</pre></div><div class="psArgs" id="psArgs_0"><pre><b>Argument [0]</b>

</pre></li><li><b>AdminProductsControllerCore->initFormAssociations</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_1').style.display = (document.getElementById('psTrace_1').style.display != 'block') ? 'block' : 'none'; return false">[line 2658 - controllers/admin/AdminProductsController.php]</a> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psArgs_1').style.display = (document.getElementById('psArgs_1').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_1" ><pre>2652. // if there was an error while saving, we don't want to lose posted data

2653. if (!empty($this->errors))

2654. $this->copyFromPost($this->object, $this->table);

2655.

2656. $this->initPack($this->object);

<span class="selected">2657. $this->{'initForm'.$this->tab_display}($this->object);

</span>2658. $this->tpl_form_vars['product'] = $this->object;

2659.

2660. if ($this->ajax)

2661. if (!isset($this->tpl_form_vars['custom_form']))

2662. throw new PrestaShopException('custom_form empty for action '.$this->tab_display);

</pre></div><div class="psArgs" id="psArgs_1"><pre><b>Argument [0]</b>

Product Object

(

[tax_name] =>

[tax_rate] =>

[id_manufacturer] =>

[id_supplier] =>

[id_category_default] =>

[id_shop_default] =>

[manufacturer_name] =>

[supplier_name] =>

[name] =>

[description] =>

[description_short] =>

[quantity] => 0

[minimal_quantity] => 1

[available_now] =>

[available_later] =>

[price] => 0

[additional_shipping_cost] => 0

[wholesale_price] => 0

[on_sale] =>

[online_only] =>

[unity] =>

[unit_price] =>

[unit_price_ratio] => 0

[ecotax] => 0

[reference] =>

[supplier_reference] =>

[location] =>

[width] => 0

[height] => 0

[depth] => 0

[weight] => 0

[ean13] =>

[upc] =>

[link_rewrite] =>

[meta_description] =>

[meta_keywords] =>

[meta_title] =>

[quantity_discount] => 0

[customizable] =>

[new] =>

[uploadable_files] =>

[text_fields] =>

[active] => 1

[redirect_type] =>

[id_product_redirected] => 0

[available_for_order] => 1

[available_date] => 0000-00-00

[condition] =>

[show_price] => 1

[indexed] => 0

[visibility] =>

[date_add] =>

[date_upd] =>

[tags] =>

[id_tax_rules_group] => 1

[id_color_default] => 0

[advanced_stock_management] => 0

[out_of_stock] =>

[depends_on_stock] =>

[isFullyLoaded] =>

[cache_is_pack] =>

[cache_has_attachments] =>

[is_virtual] =>

[cache_default_attribute] =>

[category] =>

[webserviceParameters:protected] => Array

(

[objectMethods] => Array

(

[add] => addWs

[update] => updateWs

)

[objectNodeNames] => products

[fields] => Array

(

[id_manufacturer] => Array

(

[xlink_resource] => manufacturers

)

[id_supplier] => Array

(

[xlink_resource] => suppliers

)

[id_category_default] => Array

(

[xlink_resource] => categories

)

[new] => Array

(

)

[cache_default_attribute] => Array

(

)

[id_default_image] => Array

(

[getter] => getCoverWs

[setter] => setCoverWs

[xlink_resource] => Array

(

[resourceName] => images

[subResourceName] => products

)

[id_default_combination] => Array

(

[getter] => getWsDefaultCombination

[setter] => setWsDefaultCombination

[xlink_resource] => Array

(

[resourceName] => combinations

)

[id_tax_rules_group] => Array

(

[xlink_resource] => Array

(

[resourceName] => tax_rule_groups

)

[position_in_category] => Array

(

[getter] => getWsPositionInCategory

[setter] =>

)

[manufacturer_name] => Array

(

[getter] => getWsManufacturerName

[setter] =>

)

[quantity] => Array

(

[getter] =>

[setter] =>

)

[type] => Array

(

[getter] => getWsType

[setter] => setWsType

)

[associations] => Array

(

[categories] => Array

(

[resource] => category

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[images] => Array

(

[resource] => image

[fields] => Array

(

[id] => Array

(

)

[combinations] => Array

(

[resource] => combinations

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[product_option_values] => Array

(

[resource] => product_options_values

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[product_features] => Array

(

[resource] => product_feature

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[custom] => Array

(

[required] =>

)

[id_feature_value] => Array

(

[required] => 1

[xlink_resource] => product_feature_values

)

[tags] => Array

(

[resource] => tag

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[stock_availables] => Array

(

[resource] => stock_available

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[id_product_attribute] => Array

(

[required] => 1

)

[setter] =>

)

[accessories] => Array

(

[resource] => product

[fields] => Array

(

[id] => Array

(

[required] => 1

[xlink_resource] => product

)

[product_bundle] => Array

(

[resource] => products

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[quantity] => Array

(

)

[id] =>

[id_lang:protected] =>

[id_shop:protected] => 1

[id_shop_list] =>

[get_shop_from_context:protected] => 1

[table:protected] => product

[identifier:protected] => id_product

[fieldsRequired:protected] => Array

(

[0] => price

)

[fieldsSize:protected] => Array

(

[reference] => 32

[supplier_reference] => 32

[location] => 64

[ean13] => 13

[upc] => 12

)

[fieldsValidate:protected] => Array

(

[id_shop_default] => isUnsignedId

[id_manufacturer] => isUnsignedId

[id_supplier] => isUnsignedId

[reference] => isReference

[supplier_reference] => isReference

[location] => isReference

[width] => isUnsignedFloat

[height] => isUnsignedFloat

[depth] => isUnsignedFloat

[weight] => isUnsignedFloat

[quantity_discount] => isBool

[ean13] => isEan13

[upc] => isUpc

[cache_is_pack] => isBool

[cache_has_attachments] => isBool

[is_virtual] => isBool

[id_category_default] => isUnsignedId

[id_tax_rules_group] => isUnsignedId

[on_sale] => isBool

[online_only] => isBool

[ecotax] => isPrice

[minimal_quantity] => isUnsignedInt

[price] => isPrice

[wholesale_price] => isPrice

[unity] => isString

[additional_shipping_cost] => isPrice

[customizable] => isUnsignedInt

[text_fields] => isUnsignedInt

[uploadable_files] => isUnsignedInt

[active] => isBool

[redirect_type] => isString

[id_product_redirected] => isUnsignedId

[available_for_order] => isBool

[available_date] => isDateFormat

[condition] => isGenericName

[show_price] => isBool

[indexed] => isBool

[visibility] => isProductVisibility

[advanced_stock_management] => isBool

[date_add] => isDateFormat

[date_upd] => isDateFormat

)

[fieldsRequiredLang:protected] => Array

(

[0] => link_rewrite

[1] => name

)

[fieldsSizeLang:protected] => Array

(

[meta_description] => 255

[meta_keywords] => 255

[meta_title] => 128

[link_rewrite] => 128

[name] => 128

[available_now] => 255

[available_later] => 255

)

[fieldsValidateLang:protected] => Array

(

[meta_description] => isGenericName

[meta_keywords] => isGenericName

[meta_title] => isGenericName

[link_rewrite] => isLinkRewrite

[name] => isCatalogName

[description] => isCleanHtml

[description_short] => isCleanHtml

[available_now] => isGenericName

[available_later] => IsGenericName

)

[tables:protected] => Array

(

)

[image_dir:protected] =>

[image_format:protected] => jpg

[def:protected] => Array

(

[table] => product

[primary] => id_product

[multilang] => 1

[multilang_shop] => 1

[fields] => Array

(

[id_shop_default] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[id_manufacturer] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[id_supplier] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[reference] => Array

(

[type] => 3

[validate] => isReference

=> 32

)

[supplier_reference] => Array

(

[type] => 3

[validate] => isReference

=> 32

)

[location] => Array

(

[type] => 3

[validate] => isReference

=> 64

)

[width] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[height] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[depth] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[weight] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[quantity_discount] => Array

(

[type] => 2

[validate] => isBool

)

[ean13] => Array

(

[type] => 3

[validate] => isEan13

=> 13

)

[upc] => Array

(

[type] => 3

[validate] => isUpc

=> 12

)

[cache_is_pack] => Array

(

[type] => 2

[validate] => isBool

)

[cache_has_attachments] => Array

(

[type] => 2

[validate] => isBool

)

[is_virtual] => Array

(

[type] => 2

[validate] => isBool

)

[id_category_default] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[id_tax_rules_group] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[on_sale] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[online_only] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[ecotax] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[minimal_quantity] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[price] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

[required] => 1

)

[wholesale_price] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[unity] => Array

(

[type] => 3

[shop] => 1

[validate] => isString

)

[unit_price_ratio] => Array

(

[type] => 4

[shop] => 1

)

[additional_shipping_cost] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[customizable] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[text_fields] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[uploadable_files] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[active] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[redirect_type] => Array

(

[type] => 3

[shop] => 1

[validate] => isString

)

[id_product_redirected] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[available_for_order] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[available_date] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[condition] => Array

(

[type] => 3

[shop] => 1

[validate] => isGenericName

[values] => Array

(

[0] => new

[1] => used

[2] => refurbished

)

[default] => new

)

[show_price] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[indexed] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[visibility] => Array

(

[type] => 3

[shop] => 1

[validate] => isProductVisibility

[values] => Array

(

[0] => both

[1] => catalog

[2] => search

[3] => none

)

[default] => both

)

[cache_default_attribute] => Array

(

[type] => 1

[shop] => 1

)

[advanced_stock_management] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[date_add] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[date_upd] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[meta_description] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[meta_keywords] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[meta_title] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 128

)

[link_rewrite] => Array

(

[type] => 3

[lang] => 1

[validate] => isLinkRewrite

[required] => 1

=> 128

[ws_modifier] => Array

(

[http_method] => 2

[modifier] => modifierWsLinkRewrite

)

[name] => Array

(

[type] => 3

[lang] => 1

[validate] => isCatalogName

[required] => 1

=> 128

)

[description] => Array

(

[type] => 6

[lang] => 1

[validate] => isCleanHtml

)

[description_short] => Array

(

[type] => 6

[lang] => 1

[validate] => isCleanHtml

)

[available_now] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[available_later] => Array

(

[type] => 3

[lang] => 1

[validate] => IsGenericName

=> 255

)

[associations] => Array

(

[manufacturer] => Array

(

[type] => 1

)

[supplier] => Array

(

[type] => 1

)

[default_category] => Array

(

[type] => 1

[field] => id_category_default

[object] => Category

)

[tax_rules_group] => Array

(

[type] => 1

)

[categories] => Array

(

[type] => 2

[field] => id_category

[object] => Category

[association] => category_product

)

[stock_availables] => Array

(

[type] => 2

[field] => id_stock_available

[object] => StockAvailable

[association] => stock_availables

)

[l] => Array

(

[type] => 2

[field] => id_product

[foreign_field] => id_product

)

[classname] => Product

)

[update_fields:protected] =>

[packItems] => Array

(

)

</pre></li><li><b>AdminProductsControllerCore->renderForm</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_2').style.display = (document.getElementById('psTrace_2').style.display != 'block') ? 'block' : 'none'; return false">[line 1742 - classes/controller/AdminController.php]</a><div class="psTrace" id="psTrace_2" ><pre>1736. if ($this->display == 'edit' || $this->display == 'add')

1737. {

1738. if (!$this->loadObject(true))

1739. return;

1740.

<span class="selected">1741. $this->content .= $this->renderForm();

</span>1742. }

1743. elseif ($this->display == 'view')

1744. {

1745. // Some controllers use the view action without an object

1746. if ($this->className)

</pre></div></li><li><b>AdminControllerCore->initContent</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_3').style.display = (document.getElementById('psTrace_3').style.display != 'block') ? 'block' : 'none'; return false">[line 2327 - controllers/admin/AdminProductsController.php]</a><div class="psTrace" id="psTrace_3" ><pre>2321. $this->tpl_list_vars['base_url'] = preg_replace('#&id_category=[0-9]*#', '', self::$currentIndex).'&token='.$this->token;

2322. }

2323. // @todo module free

2324. $this->tpl_form_vars['vat_number'] = file_exists(_PS_MODULE_DIR_.'vatnumber/ajax.php');

2325.

<span class="selected">2326. parent::initContent();

</span>2327. }

2328.

2329. public function renderKpis()

2330. {

2331. $time = time();

</pre></div></li><li><b>AdminProductsControllerCore->initContent</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_4').style.display = (document.getElementById('psTrace_4').style.display != 'block') ? 'block' : 'none'; return false">[line 180 - classes/controller/Controller.php]</a><div class="psTrace" id="psTrace_4" ><pre>174.

175. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))

176. $this->initHeader();

177.

178. if ($this->viewAccess())

<span class="selected">179. $this->initContent();

</span>180. else

181. $this->errors[] = Tools::displayError('Access denied.');

182.

183. if (!$this->content_only && ($this->display_footer || (isset($this->className) && $this->className)))

184. $this->initFooter();

</pre></div></li><li><b>ControllerCore->run</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_5').style.display = (document.getElementById('psTrace_5').style.display != 'block') ? 'block' : 'none'; return false">[line 373 - classes/Dispatcher.php]</a><div class="psTrace" id="psTrace_5" ><pre>367. // Execute hook dispatcher

368. if (isset($params_hook_action_dispatcher))

369. Hook::exec('actionDispatcher', $params_hook_action_dispatcher);

370.

371. // Running controller

<span class="selected">372. $controller->run();

</span>373. }

374. catch (PrestaShopException $e)

375. {

376. $e->displayMessage();

377. }

</pre></div></li><li><b>DispatcherCore->dispatch</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_6').style.display = (document.getElementById('psTrace_6').style.display != 'block') ? 'block' : 'none'; return false">[line 54 - admin/index.php]</a><div class="psTrace" id="psTrace_6" ><pre>48. $_POST['controller'] = strtolower($_POST['tab']);

49. if (!isset($_REQUEST['controller']) && isset($_REQUEST['tab']))

50. $_REQUEST['controller'] = strtolower($_REQUEST['tab']);

51.

52. // Prepare and trigger admin dispatcher

<span class="selected">53. Dispatcher::getInstance()->dispatch();

</span></pre></div></li></ul></div>

NemoPS · April 14, 2014

It seems the root category is not an integer. Weird! What is your root category? Did you use some tools like storecommander to organize them perhaps? Can you try disabling multistore?

ojt · April 18, 2014

It seems the root category is not an integer. Weird! What is your root category? Did you use some tools like storecommander to organize them perhaps? Can you try disabling multistore?

I have disable multi store and am still getting the same error. I do not use other tools and right now I have no products or categories. Just an empty store. I have run the database cleaner and still no go. I think I will delete the entire installation and start again. It only happened when I enabled multistore, maybe I should have a separate store for each site.

NemoPS · April 19, 2014

uh database cleaner? You mean prestashop cleaner? If so BAD idea

Have a look at the ps_shop table and check the root category for shop 1

ish6614 · April 29, 2014

Hi, I'm getting the same issue. But mine was after I imported my products through CSV importer.

Here is the console log.

Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://www.xyz.com/admin/index.php?controller=AdminProducts&token=ef95f72ee560cacb920134f6b3352322&id_product=0&action=Associations&updateproduct&ajax=1&rand=1398775494544

Any clues?

Edited April 29, 2014 by ish6614 (see edit history)

vekia · April 29, 2014

turn on error reporting, then instead of "internal server error" you will get detailed information about what and where doesnt work (in response tab in console log)

nanozombi · May 4, 2014

Hi the same happened to me. I can't see any Categories in the BO but if I try to create a new one I see the tree of categories to define the parent category. I can't see the tab of the associations of the products to the categories in the BO, but I can see the list of categories in the Categories FO module.

I also did a database clean with the PS cleaner... yeah I know, bad idea There is also a report about this in

http://forge.prestashop.com/browse/PSCSX-1981

When I try to configure the module blocklayered I get this error:

[PrestaShopException]

Root category must be an integer value
at line 125 in file classes/helper/HelperTreeCategories.php

119. 	}
120. 
121. 	public function setRootCategory($value)
122. 	{
123. 		if (!Validate::isInt($value))
124. 			throw new PrestaShopException('Root category must be an integer value');
125. 
126. 		$this->_root_category = $value;
127. 		return $this;
128. 	}
129.

I am completely lost. I can't get my featured products on the homepage, or I can't use the horizontal menu (throws a 404 error).

If you look for a product in the search box, everything looks fine.

Any clue, anyone?

You can see the site here: http://prestatest.digitalvalles.com/

Thanks masters!

NZB

btsfreak · May 13, 2014

Hi!

I get the same problem with a 1.5.6.1 version,

Error just pops up when I open the catalog->products page. And keeps on popping up (annoying).

JS errors are:

Failed to load resource: the server responded with a status of 500 (Internal Server Error) [ADMIN-FOLDER-URL]/index.php?controller=ProductsController.php&id_product=5&action=Combinations&updateproduct&ajax=1&rand=1399990963085

Failed to load resource: the server responded with a status of 404 (Not Found) [sHOP-ROOT-URL]/img/p/de-default-smallest_default.jpg

Uncaught Error: no such method 'resize' for accordion widget instance jquery-1.7.2.min.js:2

e.extend.error jquery-1.7.2.min.js:2

(anonymous function) jquery.ui.widget.min.js:4

e.extend.each jquery-1.7.2.min.js:2

e.fn.e.each jquery-1.7.2.min.js:2

e.fn.(anonymous function) jquery.ui.widget.min.js:4

(anonymous function)

Any ideas?

siomosp · June 21, 2014

uh database cleaner? You mean prestashop cleaner? If so BAD idea

>>>> Have a look at the ps_shop table and check the root category for shop 1

You saved my day , if not the week!

I was trying to migrate to a clean PS 1.6.0.8 from PS 1.5.4.1

I had the same issue with the categories not showing , cannot edit products , and the error

"Some tabs was not loaded correctly. Would you like to reload them?"

After changing the table > ps_shop , field > id_category to 1 , all are perfect.

Edited June 21, 2014 by siomosp (see edit history)

fulviods · July 1, 2014

lucky.... changing id_category to 1 (it was 2) didnt change anything...still cant add a product.... amazing that i cant use prestashop!!!

siomosp · July 1, 2014

In case that you start using Prestashop from version 1.4, as i do, check at table ps-configuration

PS_ROOT_CATEGORY , normaly is 0 , but in my case is 568

Take a look and at table ps-configuration

PS_HOME_CATEGORY

PS_CUSTOMER_GROUP

fulviods · July 1, 2014

I'm on PS 1.6.0.8.....

siomosp · July 1, 2014

i'm on PS 1.6.0.8 also. But i start from 1.4.X and used auto upgrade for 1.5.4.2

Now , i am on 1..6.0.8 with manual upgrade

( Clean install , and synchronizing via navicat , products , categories , customers e.t.c )

fulviods · July 1, 2014

I was on 1.6.0.7.... and now on 1.6.0.8 , i m going to make a new install.... but i would prefer some explanations than just re-install everything....

in ps_configuration table i dont have those fields....

NemoPS · July 2, 2014

Those missing entries were evidently caused by the upgrade, it would be better to re-add them manually

artshop-az.com · July 18, 2014

vekia · July 18, 2014

hello

if you opem one of the link from console (ajax query with error)

what you see then?

xman2 · July 19, 2014

hi, i have facing same problem Some tabs was not loaded correctly. Would you like to reload them? error , i attached snap shot of this . can any one help me .

thanks

NemoPS · July 19, 2014

Weird, empty response. Can you try examining the network tab as well? filter to only display XHR calls and inspect the response and headers

xman2 · July 19, 2014

see my network tab

vekia · July 20, 2014

your host is based on apache or nginx?

xman2 · July 21, 2014

i dont know . but this is godady shared hosting .

NemoPS · July 21, 2014

Bad gateway. Hm, it's worth trying to contact godaddy I believe

vekia · July 21, 2014

so if it's godaddy host you're on apache

so my idea is dead now, i thought that it was related to some nginx mod-rewrite directives in configuration of virtual server.

jeyjoo · July 31, 2014

Any update on this topic?

I have a very similar issue - on the product page, the page does not load past the image tab and gives the errors:

Error: "mydomain.com/js/jquery/jquery-1.11.0.min.js line 2 > eval:2 has stopped working"

Error "Some tabs was not loaded correctly. Would you like to reload them?"

In common with the other websites above, my site is also on GoDaddy (quite possibly the world's worst hosting).

If anyone has resolved, please post the solution here. Thanks

ecommdev · August 24, 2014

Hi,

I am getting the same error but NOT with godaddy,

screenshot: http://gyazo.com/c15160a63b9b2e813adec54151fffcf9

HOWEVER, its NOT hosted with godaddy, in fact it's with Digital Ocean. The error just started this week.

If you click on the internal error link, you receive the following details, screenshot: http://gyazo.com/e1186e7fcf4536ec79c0fa72b6a4736b

I am lost to figure out the solution and need help, can someone who has experienced this issue without being hosted with godaddy please share with the community.

I am posting this message on multiple threads hoping someone will see this and merge together.

vekia · August 24, 2014

turn on error reporting, then reproduce error

open console and click on internal server error

after that, open "response" tab, copy results here

ecommdev · August 24, 2014

1: FYI: I am using prestashop manager

2: error reporting has been turned on.

3: Response tab details below

<style>

#psException{font-family: Verdana; font-size: 14px}

#psException h2{color: #F20000}

#psException p{padding-left: 20px}

#psException ul li{margin-bottom: 10px}

#psException a{font-size: 12px; color: #000000}

#psException .psTrace, #psException .psArgs{display: none}

#psException pre{border: 1px solid #236B04; background-color: #EAFEE1; padding: 5px; font-family: Courier; width: 99%; overflow-x: auto; margin-bottom: 30px;}

#psException .psArgs pre{background-color: #F1FDFE;}

#psException pre .selected{color: #F20000; font-weight: bold;}

</style><div id="psException"><h2>[PrestaShopException]</h2><p><b>Root category must be an integer value</b><br /><i>at line </i><b>125</b><i> in file </i><b>classes/helper/HelperTreeCategories.php</b></p><div class="psTrace" id="psTrace_" style="display: block"><pre>119. }

120.

121. public function setRootCategory($value)

122. {

123. if (!Validate::isInt($value))

<span class="selected">124. throw new PrestaShopException('Root category must be an integer value');

</span>125.

126. $this->_root_category = $value;

127. return $this;

128. }

129.

</pre></div><ul><li><b>HelperTreeCategoriesCore->setRootCategory</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_0').style.display = (document.getElementById('psTrace_0').style.display != 'block') ? 'block' : 'none'; return false">[line 3023 - controllers/admin/AdminProductsController.php]</a> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psArgs_0').style.display = (document.getElementById('psArgs_0').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_0" ><pre>3017. $categories[] = $key;

3018.

3019. $tree = new HelperTreeCategories('associated-categories-tree', 'Associated categories');

3020. $tree->setTemplate('tree_associated_categories.tpl')

3021. ->setHeaderTemplate('tree_associated_header.tpl')

<span class="selected">3022. ->setRootCategory($root->id)

</span>3023. ->setUseCheckBox(true)

3024. ->setUseSearch(true)

3025. ->setSelectedCategories($categories);

3026.

3027. $data->assign(array('default_category' => $default_category,

</pre></div><div class="psArgs" id="psArgs_0"><pre><b>Argument [0]</b>

</pre></li><li><b>AdminProductsControllerCore->initFormAssociations</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_1').style.display = (document.getElementById('psTrace_1').style.display != 'block') ? 'block' : 'none'; return false">[line 2694 - controllers/admin/AdminProductsController.php]</a> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psArgs_1').style.display = (document.getElementById('psArgs_1').style.display != 'block') ? 'block' : 'none'; return false">[1 Arguments]</a><div class="psTrace" id="psTrace_1" ><pre>2688. // if there was an error while saving, we don't want to lose posted data

2689. if (!empty($this->errors))

2690. $this->copyFromPost($this->object, $this->table);

2691.

2692. $this->initPack($this->object);

<span class="selected">2693. $this->{'initForm'.$this->tab_display}($this->object);

</span>2694. $this->tpl_form_vars['product'] = $this->object;

2695.

2696. if ($this->ajax)

2697. if (!isset($this->tpl_form_vars['custom_form']))

2698. throw new PrestaShopException('custom_form empty for action '.$this->tab_display);

</pre></div><div class="psArgs" id="psArgs_1"><pre><b>Argument [0]</b>

Product Object

(

[tax_name] =>

[tax_rate] =>

[id_manufacturer] =>

[id_supplier] =>

[id_category_default] =>

[id_shop_default] =>

[manufacturer_name] =>

[supplier_name] =>

[name] =>

[description] =>

[description_short] =>

[quantity] => 0

[minimal_quantity] => 1

[available_now] =>

[available_later] =>

[price] => 0

[additional_shipping_cost] => 0

[wholesale_price] => 0

[on_sale] =>

[online_only] =>

[unity] =>

[unit_price] =>

[unit_price_ratio] => 0

[ecotax] => 0

[reference] =>

[supplier_reference] =>

[location] =>

[width] => 0

[height] => 0

[depth] => 0

[weight] => 0

[ean13] =>

[upc] =>

[link_rewrite] =>

[meta_description] =>

[meta_keywords] =>

[meta_title] =>

[quantity_discount] => 0

[customizable] =>

[new] =>

[uploadable_files] =>

[text_fields] =>

[active] => 1

[redirect_type] =>

[id_product_redirected] => 0

[available_for_order] => 1

[available_date] => 0000-00-00

[condition] =>

[show_price] => 1

[indexed] => 0

[visibility] =>

[date_add] =>

[date_upd] =>

[tags] =>

[id_tax_rules_group] => 1

[id_color_default] => 0

[advanced_stock_management] => 0

[out_of_stock] =>

[depends_on_stock] =>

[isFullyLoaded] =>

[cache_is_pack] =>

[cache_has_attachments] =>

[is_virtual] =>

[cache_default_attribute] =>

[category] =>

[webserviceParameters:protected] => Array

(

[objectMethods] => Array

(

[add] => addWs

[update] => updateWs

)

[objectNodeNames] => products

[fields] => Array

(

[id_manufacturer] => Array

(

[xlink_resource] => manufacturers

)

[id_supplier] => Array

(

[xlink_resource] => suppliers

)

[id_category_default] => Array

(

[xlink_resource] => categories

)

[new] => Array

(

)

[cache_default_attribute] => Array

(

)

[id_default_image] => Array

(

[getter] => getCoverWs

[setter] => setCoverWs

[xlink_resource] => Array

(

[resourceName] => images

[subResourceName] => products

)

[id_default_combination] => Array

(

[getter] => getWsDefaultCombination

[setter] => setWsDefaultCombination

[xlink_resource] => Array

(

[resourceName] => combinations

)

[id_tax_rules_group] => Array

(

[xlink_resource] => Array

(

[resourceName] => tax_rule_groups

)

[position_in_category] => Array

(

[getter] => getWsPositionInCategory

[setter] =>

)

[manufacturer_name] => Array

(

[getter] => getWsManufacturerName

[setter] =>

)

[quantity] => Array

(

[getter] =>

[setter] =>

)

[type] => Array

(

[getter] => getWsType

[setter] => setWsType

)

[associations] => Array

(

[categories] => Array

(

[resource] => category

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[images] => Array

(

[resource] => image

[fields] => Array

(

[id] => Array

(

)

[combinations] => Array

(

[resource] => combinations

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[product_option_values] => Array

(

[resource] => product_options_values

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[product_features] => Array

(

[resource] => product_feature

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[custom] => Array

(

[required] =>

)

[id_feature_value] => Array

(

[required] => 1

[xlink_resource] => product_feature_values

)

[tags] => Array

(

[resource] => tag

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[stock_availables] => Array

(

[resource] => stock_available

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[id_product_attribute] => Array

(

[required] => 1

)

[setter] =>

)

[accessories] => Array

(

[resource] => product

[fields] => Array

(

[id] => Array

(

[required] => 1

[xlink_resource] => product

)

[product_bundle] => Array

(

[resource] => products

[fields] => Array

(

[id] => Array

(

[required] => 1

)

[quantity] => Array

(

)

[id] =>

[id_lang:protected] =>

[id_shop:protected] => 1

[id_shop_list] =>

[get_shop_from_context:protected] => 1

[table:protected] => product

[identifier:protected] => id_product

[fieldsRequired:protected] => Array

(

[0] => price

)

[fieldsSize:protected] => Array

(

[reference] => 32

[supplier_reference] => 32

[location] => 64

[ean13] => 13

[upc] => 12

)

[fieldsValidate:protected] => Array

(

[id_shop_default] => isUnsignedId

[id_manufacturer] => isUnsignedId

[id_supplier] => isUnsignedId

[reference] => isReference

[supplier_reference] => isReference

[location] => isReference

[width] => isUnsignedFloat

[height] => isUnsignedFloat

[depth] => isUnsignedFloat

[weight] => isUnsignedFloat

[quantity_discount] => isBool

[ean13] => isEan13

[upc] => isUpc

[cache_is_pack] => isBool

[cache_has_attachments] => isBool

[is_virtual] => isBool

[id_category_default] => isUnsignedId

[id_tax_rules_group] => isUnsignedId

[on_sale] => isBool

[online_only] => isBool

[ecotax] => isPrice

[minimal_quantity] => isUnsignedInt

[price] => isPrice

[wholesale_price] => isPrice

[unity] => isString

[additional_shipping_cost] => isPrice

[customizable] => isUnsignedInt

[text_fields] => isUnsignedInt

[uploadable_files] => isUnsignedInt

[active] => isBool

[redirect_type] => isString

[id_product_redirected] => isUnsignedId

[available_for_order] => isBool

[available_date] => isDateFormat

[condition] => isGenericName

[show_price] => isBool

[indexed] => isBool

[visibility] => isProductVisibility

[advanced_stock_management] => isBool

[date_add] => isDateFormat

[date_upd] => isDateFormat

)

[fieldsRequiredLang:protected] => Array

(

[0] => link_rewrite

[1] => name

)

[fieldsSizeLang:protected] => Array

(

[meta_description] => 255

[meta_keywords] => 255

[meta_title] => 128

[link_rewrite] => 128

[name] => 128

[available_now] => 255

[available_later] => 255

)

[fieldsValidateLang:protected] => Array

(

[meta_description] => isGenericName

[meta_keywords] => isGenericName

[meta_title] => isGenericName

[link_rewrite] => isLinkRewrite

[name] => isCatalogName

[description] => isCleanHtml

[description_short] => isCleanHtml

[available_now] => isGenericName

[available_later] => IsGenericName

)

[tables:protected] => Array

(

)

[image_dir:protected] =>

[image_format:protected] => jpg

[def:protected] => Array

(

[table] => product

[primary] => id_product

[multilang] => 1

[multilang_shop] => 1

[fields] => Array

(

[id_shop_default] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[id_manufacturer] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[id_supplier] => Array

(

[type] => 1

[validate] => isUnsignedId

)

[reference] => Array

(

[type] => 3

[validate] => isReference

=> 32

)

[supplier_reference] => Array

(

[type] => 3

[validate] => isReference

=> 32

)

[location] => Array

(

[type] => 3

[validate] => isReference

=> 64

)

[width] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[height] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[depth] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[weight] => Array

(

[type] => 4

[validate] => isUnsignedFloat

)

[quantity_discount] => Array

(

[type] => 2

[validate] => isBool

)

[ean13] => Array

(

[type] => 3

[validate] => isEan13

=> 13

)

[upc] => Array

(

[type] => 3

[validate] => isUpc

=> 12

)

[cache_is_pack] => Array

(

[type] => 2

[validate] => isBool

)

[cache_has_attachments] => Array

(

[type] => 2

[validate] => isBool

)

[is_virtual] => Array

(

[type] => 2

[validate] => isBool

)

[id_category_default] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[id_tax_rules_group] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[on_sale] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[online_only] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[ecotax] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[minimal_quantity] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[price] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

[required] => 1

)

[wholesale_price] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[unity] => Array

(

[type] => 3

[shop] => 1

[validate] => isString

)

[unit_price_ratio] => Array

(

[type] => 4

[shop] => 1

)

[additional_shipping_cost] => Array

(

[type] => 4

[shop] => 1

[validate] => isPrice

)

[customizable] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[text_fields] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[uploadable_files] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedInt

)

[active] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[redirect_type] => Array

(

[type] => 3

[shop] => 1

[validate] => isString

)

[id_product_redirected] => Array

(

[type] => 1

[shop] => 1

[validate] => isUnsignedId

)

[available_for_order] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[available_date] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[condition] => Array

(

[type] => 3

[shop] => 1

[validate] => isGenericName

[values] => Array

(

[0] => new

[1] => used

[2] => refurbished

)

[default] => new

)

[show_price] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[indexed] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[visibility] => Array

(

[type] => 3

[shop] => 1

[validate] => isProductVisibility

[values] => Array

(

[0] => both

[1] => catalog

[2] => search

[3] => none

)

[default] => both

)

[cache_default_attribute] => Array

(

[type] => 1

[shop] => 1

)

[advanced_stock_management] => Array

(

[type] => 2

[shop] => 1

[validate] => isBool

)

[date_add] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[date_upd] => Array

(

[type] => 5

[shop] => 1

[validate] => isDateFormat

)

[meta_description] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[meta_keywords] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[meta_title] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 128

)

[link_rewrite] => Array

(

[type] => 3

[lang] => 1

[validate] => isLinkRewrite

[required] => 1

=> 128

[ws_modifier] => Array

(

[http_method] => 2

[modifier] => modifierWsLinkRewrite

)

[name] => Array

(

[type] => 3

[lang] => 1

[validate] => isCatalogName

[required] => 1

=> 128

)

[description] => Array

(

[type] => 6

[lang] => 1

[validate] => isCleanHtml

)

[description_short] => Array

(

[type] => 6

[lang] => 1

[validate] => isCleanHtml

)

[available_now] => Array

(

[type] => 3

[lang] => 1

[validate] => isGenericName

=> 255

)

[available_later] => Array

(

[type] => 3

[lang] => 1

[validate] => IsGenericName

=> 255

)

[associations] => Array

(

[manufacturer] => Array

(

[type] => 1

)

[supplier] => Array

(

[type] => 1

)

[default_category] => Array

(

[type] => 1

[field] => id_category_default

[object] => Category

)

[tax_rules_group] => Array

(

[type] => 1

)

[categories] => Array

(

[type] => 2

[field] => id_category

[object] => Category

[association] => category_product

)

[stock_availables] => Array

(

[type] => 2

[field] => id_stock_available

[object] => StockAvailable

[association] => stock_availables

)

[l] => Array

(

[type] => 2

[field] => id_product

[foreign_field] => id_product

)

[classname] => Product

)

[update_fields:protected] =>

[force_id] =>

[packItems] => Array

(

)

</pre></li><li><b>AdminProductsControllerCore->renderForm</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_2').style.display = (document.getElementById('psTrace_2').style.display != 'block') ? 'block' : 'none'; return false">[line 1751 - classes/controller/AdminController.php]</a><div class="psTrace" id="psTrace_2" ><pre>1745. if ($this->display == 'edit' || $this->display == 'add')

1746. {

1747. if (!$this->loadObject(true))

1748. return;

1749.

<span class="selected">1750. $this->content .= $this->renderForm();

</span>1751. }

1752. elseif ($this->display == 'view')

1753. {

1754. // Some controllers use the view action without an object

1755. if ($this->className)

</pre></div></li><li><b>AdminControllerCore->initContent</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_3').style.display = (document.getElementById('psTrace_3').style.display != 'block') ? 'block' : 'none'; return false">[line 2362 - controllers/admin/AdminProductsController.php]</a><div class="psTrace" id="psTrace_3" ><pre>2356. $this->tpl_list_vars['base_url'] = preg_replace('#&id_category=[0-9]*#', '', self::$currentIndex).'&token='.$this->token;

2357. }

2358. // @todo module free

2359. $this->tpl_form_vars['vat_number'] = file_exists(_PS_MODULE_DIR_.'vatnumber/ajax.php');

2360.

<span class="selected">2361. parent::initContent();

</span>2362. }

2363.

2364. public function renderKpis()

2365. {

2366. $time = time();

</pre></div></li><li><b>AdminProductsControllerCore->initContent</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_4').style.display = (document.getElementById('psTrace_4').style.display != 'block') ? 'block' : 'none'; return false">[line 180 - classes/controller/Controller.php]</a><div class="psTrace" id="psTrace_4" ><pre>174.

175. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))

176. $this->initHeader();

177.

178. if ($this->viewAccess())

<span class="selected">179. $this->initContent();

</span>180. else

181. $this->errors[] = Tools::displayError('Access denied.');

182.

183. if (!$this->content_only && ($this->display_footer || (isset($this->className) && $this->className)))

184. $this->initFooter();

</pre></div></li><li><b>ControllerCore->run</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_5').style.display = (document.getElementById('psTrace_5').style.display != 'block') ? 'block' : 'none'; return false">[line 373 - classes/Dispatcher.php]</a><div class="psTrace" id="psTrace_5" ><pre>367. // Execute hook dispatcher

368. if (isset($params_hook_action_dispatcher))

369. Hook::exec('actionDispatcher', $params_hook_action_dispatcher);

370.

371. // Running controller

<span class="selected">372. $controller->run();

</span>373. }

374. catch (PrestaShopException $e)

375. {

376. $e->displayMessage();

377. }

</pre></div></li><li><b>DispatcherCore->dispatch</b> - <a style="font-size: 12px; color: #000000; cursor:pointer; color: blue;" onclick="document.getElementById('psTrace_6').style.display = (document.getElementById('psTrace_6').style.display != 'block') ? 'block' : 'none'; return false">[line 54 - admin/index.php]</a><div class="psTrace" id="psTrace_6" ><pre>48. $_POST['controller'] = strtolower($_POST['tab']);

49. if (!isset($_REQUEST['controller']) && isset($_REQUEST['tab']))

50. $_REQUEST['controller'] = strtolower($_REQUEST['tab']);

51.

52. // Prepare and trigger admin dispatcher

<span class="selected">53. Dispatcher::getInstance()->dispatch();

</span></pre></div></li></ul></div>

ecommdev · August 25, 2014

Please see my previous post as well, I believe this issue is related to: http://www.prestashop.com/forums/topic/352952-16-backoffice-product-category-associations-error/

Its something related to the categories and products not working correctly in prestashop backoffice. Question, what exactly happened and how can it be fixed?

Let me know.

vekia · August 25, 2014

somehow it displays specification of $product object

you modified something in controllers / admin templates?

do you use there some {$product|print_r} (in .tpl files) or print_r($product) somewhere in php files?

ecommdev · August 26, 2014

I haven't edited any of those files. The only things,

1) started using prestashop manager

2) updated many modules

Can't use prestashop store until its fixed, very concerned.

Any instructions or clues how to fix the issue?

ecommdev · August 27, 2014

BUMP: Any ideas for corrections? This appears to be happening to multiple stores besides my own store.

Please advise.

Fernand WAFO · August 30, 2014

hi

Check that languages correspond

cdt,

ecommdev · August 31, 2014

Can you advise how to check that languages correspond?

Let me know.

perkinswilm · November 2, 2014

You saved my day , if not the week!

I was trying to migrate to a clean PS 1.6.0.8 from PS 1.5.4.1

I had the same issue with the categories not showing , cannot edit products , and the error

"Some tabs was not loaded correctly. Would you like to reload them?"

After changing the table > ps_shop , field > id_category to 1 , all are perfect.

where do i go to do this?

DWNY · December 2, 2014

I'm also having the same issue.

I went into the database and made the suggested change, but the prompt persists.

Anybody got any other ideas?

DWNY · December 3, 2014

(Posted to another thread besides this one)

The hosting company that my client uses came up with another fix - He said the problem was memory allocation for php apps on his server. He raised the memory limit to 128MB and the problem stopped.

ecommdev · December 16, 2014

The issue, the home (root) category is missing, add it back and assign all the categories below it and all will be working. Worked forever trying to solve the issue and then someone recommended to check about the home root category, fixed the issue.

Some tabs was not loaded correctly. Would you like to reload them?

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